Frequently Asked Questions

 

How many discounts can I apply to one order?

Item availability

Which payment methods do you accept?

How can I track my order?

Is your PayPal Account mailing address current?

When will my order be shipped?

 

How many discount codes can I apply to one order?

You can apply one discount code per order into the discounts section. You can also use a credit/gift card to the same order if you choose too.

Item availability

The item availability is listed in the product details page. All colours and sizes available will be shown and available to add to the shopping bag. Colours and sizes that are unavailable will be greyed out and also state SOLD OUT.  New stock is listed weekly and we have limited amount of each.  Some items are limited edition, so get in quick to avoid disappointment.

Which payment methods do you accept?

All payments are processed through our online system.  We also have AFTERPAY now available.

How can I track my order?

You will receive an order confirmation once your order has been processed successfully. A shipping confirmation email will be sent including a tracking number for your order once dispatched. You may then log onto https://auspost.com.au/mypost/track to see the status of your order at anytime.

OUR SHIPPING PARTNERS Australia Domestic - Australia Post

Is your PayPal Account mailing address current?

Please ensure that your mailing address is updated on your paypal account, as it is the responsibility of the shopper to check that the billing address is correct for their article to be posted. If you however realise there is an error with your address you will need to notify us immediately by email to bohoandbutterflies@outlook.com.   We will do our best to correct your address if we receive your email in time before article is posted. However if you item has already been shipped, it is NOT our responsibility. You will need to contact Australia Post.

When will my order be shipped?

Orders placed Monday-Friday before 2.00PM EST will be processed and dispatched that day (excluding public holidays) and should arrive the next business day for Express services within designated express areas. Please see our Shipping page for more details on delivery estimates for each location and postal service. Orders placed after 2.00PM EST will be processed the next business day. Orders will only be processed and delivered on business days. Please allow 1-3 days if you live in regional Australia.