To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
  • Any sale items that are returned will incur a $7 restocking fee per item

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • You are responsible for the charges of the return shipping
  • We highly recommend using a trackable postage option, as items that go missing in transit when being returned are the customer's responsibility
  • Original shipping charges are non-refundable


How soon will I get my credit note?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If the item has been returned in a saleable condition with no damage, then your credit note will be processed, and a credit note code will be sent out to you.  
  • You have 6 months to use your credit note within our store.