To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Any sale items that are returned will incur a $7 restocking fee per item
Free gifts or promotional items are not returnable!
Are there any charges for return?
- You are responsible for the charges of the return shipping
- We highly recommend using a trackable postage option, as items that go missing in transit when being returned are the customer's responsibility
- Original shipping charges are non-refundable
How soon will I get my credit note?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If the item has been returned in a saleable condition with no damage, then your credit note will be processed, and a credit note code will be sent out to you.
- You have 6 months to use your credit note within our store.